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Authored by CS Xendit
Professional Development
1st Grade
Used 1+ times
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10 questions
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1.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
Merchant claimed the recipient has not received the fund. What should you do at the first place?
2.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
What should you do when merchant follows up and insists the recipient hasn't received the fund?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which column in Regional Disbursement tab should you refer to decide the partner to escalate for disbursement not received?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which column in Regional Disbursement tab should you refer to know the bank/ewallet receipient?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which partner should you not escalate to finops?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do if merchant claim the fund is not received yet and when you check on AD it's still pending due to bank downtime?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the tracing number for Permata as bank connector?
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