REO Unit 5 and 6

Which of the following is an essential activity while opening a store?

• Counting cash float

• Replenishing coffee supplies

• Greeting customers

• Balancing the books

Why is it important to check displays when opening a store?

• To ensure merchandise is attractively arranged

• To prevent theft

• To fulfil customer satisfaction

• To advertise new products

What is the purpose of a staff briefing before opening the store?

• To delegate tasks and address operational issues

• To boost employee morale

• To discuss sales targets

• All of the above

Which of the following is NOT included in the care of merchandise and store display practices?

• Keeping merchandise free of dust

• Arranging merchandise safely on shelves

• Displaying merchandise at wrong locations

• Ensuring merchandise is displayed neatly

Why is it crucial to dispose of rubbish promptly in a retail environment?

• To prevent slip hazards

• To reduce the risk of pests

• To maintain a clean and inviting atmosphere

• To comply with health and safety regulations

Which tool is used to scan barcodes during transactions at a cash register counter?

• Barcode scanner

• NETS terminal

• Credit card processing machine

• Monitor

What is the primary function of a cash drawer?

• To store the cash voucher

• To sort coins and notes

• To calculate change

• To process card payments

Why is it important for cashiers to count cash and sign a verification slip when collecting the cash float?

• To ensure the amount matches the stated slip

• To prevent theft or discrepancies

• To log their shift start

• To comply with company policies

Which of the following is a step involved in setting up the cash register counter?

• Replenishing receipt paper rolls

• Installing the POS system

• Training new staff

• Counting petty cash

What is the purpose of using a price override option in a POS terminal?

• To change the price of an item manually

• To apply discounts

• To void transactions

• To bill for services