Unit 25 IATA LOS Quiz

What is the optimum waiting time for check-in at the self-service option?

• 1-2 minutes

• 5-10 minutes

• 10-20 minutes

• 0-1 minute

How long should the security process ideally take according to the IATA's Level of Service (LoS) concept?

• 1-2 minutes

• 5-10 minutes

• 10-20 minutes

• 15-20 minutes

What is the optimum waiting time for passport control upon arrival?

• 1-2 minutes

• 5-10 minutes

• 10-20 minutes

• 15-20 minutes

What is the maximum waiting time for customs control according to the IATA's Level of Service (LoS) concept?

• 1-2 minutes

• 5-10 minutes

• 10-20 minutes

• 1-5 minutes

What is the optimum waiting time for baggage claim for a narrow body aircraft?

• 0/15 minutes

• 5-10 minutes

• 10-20 minutes

• 15-20 minutes