They are used to talk about things we are able to do.

• ability

• permission

• obligation

• possibility

Used when we want our customers to know there are options for them.

• ability

• obligation

• advice

• permission

We use them when we want to sound polite and formal.

• ability

• obligation

• permission

• possibility

We use these when we know there is a chance of something happening.

• ability

• obligation

• advice

• possibility

We use them when we know something is mandatory.

• obligation

• advice

• ability

• permission

Mr. Jones, we must update your personal information.

• advice

• obligation

• permission

• ability

Mrs. Taylor might send us an email later today.

• obligation

• ability

• possibility

• ability

I think you should book your space today, Ms. Garcia!

• advice

• possibility

• permission

• obligation

May I place you on hold for two minutes, Mr. Brown?

• advice

• ability

• obligation

• permission

I can speak English fluently.

• possibility

• ability

• advice

• obligation