UNIT 2B -P2- STUDENTS- WORD FORM- ONLINE BOOK SHOPPING

The staff at Waterstones were _________ around with bowls of jelly beans and bottles of raspberry lemonade.

• running
• runner
• ran
• runs

People of all ages started to come through the doors, some _________ up as characters from the books.

• dress
• dresses
• dressing
• dressed

Last year, they _________ the second floor into Diagon Alley.

• transform
• transformed
• transforming
• transforms

Waterstones had to announce it was back in _________ for the first time since 2011.

• profit
• profits
• profited
• profitable

James Daunt was brought in to _________ the Waterstones chain.

• rescuer
• rescuing
• rescue
• rescues

Daunt believes that customers will always want to _________ shops despite the growth of online shopping.

• visit
• visited
• visits
• visiting

Coffee shops were _________ inside the stores to attract more customers.

• open
• opens
• opened
• opening

The biggest change was that each store got the power to choose what books to _________.

• selling
• sell
• sells
• sold

Daunt trained really _________ staff to improve customer service.

• knowledge
• knowledgeably
• knowledgeable
• knowledges

High streets and shops are part of the heart of the _________.

• communities
• community
• communal
• communing