Problem Solving & Decision-Making Quiz

What is the moral of the story of the Gordian Knot?

• Don't get too tied up in a problem

• Solve problems creatively

• Use force to solve problems

• Always follow tradition

When should a logical approach be used in problem solving?

• When the situation is ambiguous

• When a quick decision is needed

• When goals are clear

• When in a crisis situation

What is the 6-step approach to problem solving?

• State the problem, get the facts, choose the best solution, take action

• Define the problem, choose the best solution, take action, evaluate

• Define the problem, list all solutions, evaluate, take action

• State the problem, get the facts, list solutions, choose the best, take action, evaluate

What should characterise an effective Problem Solving & Decision-making technique?

• Requiring excessive information

• Complexity and ambiguity

• Logical and consistent

• Subjective thinking only

What did Henry Ford say about problem solving?

• Problems are not worth solving

• Avoid problems at all costs

• Spend more time and energy going around problems than solving them

• Spend more time solving problems than avoiding them

What should the girl do in the 'Two Pebbles' problem according to the logical solution?

• Take a black pebble and sacrifice herself

• Take a white pebble

• Show there are 2 black pebbles, expose the cheat

• Refuse to take a pebble

In the 'Golfer' problem, what is the logical solution?

• Leave the ball in the bag

• Hit the ball and the bag together

• Get the bag off the ball

• Get the ball out of the bag

What should be done in the 'Matchstick Problem'?

• Make a square from 9 matchsticks

• Make a circle from 9 matchsticks

• Make 4 triangles from 9 matchsticks

• Make 1 triangle from 3 matchsticks

What is the main focus of effective problem solving?

• Ignoring relevant information

• Logical and consistent thinking

• Complexity and confusion

• Avoiding decisions

When is a creative approach to problem solving most suitable?

• When a quick decision is needed

• When there are clear alternatives

• When in a crisis situation

• When goals are clear