Service Advisor ERM round 2, 2024

What does this sign mean?

• ABS not working

• ABS ready

• ECO Start Stop function ready

• Disable ECO Start Stop function

What does the Battery Certificate from Mercedes-Benz guarantee for the EQE model?

• 250,000 km Range

• Maximum Battery Capacity of 70%

• Free Battery Replacement

• Lifetime Warranty

What happens to the airbag if there is a serious accident and thedriver is not wearing a seat belt?

• The airbag is deployed in the second stage

• The airbag is deployed in the first stage

• Airbag will not deploy

What is the purpose of the Acoustic Comfort Package in the EQS?

• Enhanced Performance

• Noise Comfort

• Improved Safety Features

• Better Connectivity

What is one way to extend the lifespan of an electric car battery?

• Charge the battery to 100% before every trip

• Park the vehicle in direct sunlight

• Drive aggressively with sudden braking

• Avoid long idle times with a state of charge over 80%

Match the following vehicle types

• Core model

• 
• Top-End model

• 
• Entry model

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What does the Mercedes-Benz battery certificate guarantee?

• No guarantee on battery capacity

• Unlimited battery capacity for the lifetime of the vehicle

• Maximum battery capacity of 70% for 10 years or 250,000 km

• Maximum battery capacity of 50% for 5 years

Is it safe to plug & charge an EV during rain?

• It depends on the model of the EV

• Only if the charging station is indoors

• No, it is not safe

• Yes, it is safe

What is the purpose of regenerative braking in electric vehicles?

• To increase fuel consumption

• To decrease the range of the vehicle

• To reduce the lifespan of the battery

• To convert kinetic energy into electrical energy

Reorder the following: Types of electric vehicles

• Battery Electric Vehicles (BEVs)

• 
• Hybrid Electric Vehicles (HEVs

• 
• Plug-in Hybrid Electric Vehicles (PHEVs)

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