TOTAL QUALITY MANAGEMENT

In a Total Quality Management scenario, how does a mission statement serve as a guiding principle for aligning organizational goals with quality objectives?

Outline on the term Quality Planning.

List out any four benefits of employee involvement.

How does fostering employee involvement through motivation and empowerment contribute to the success of Total Quality Management initiatives within an organization?

How will you improve the performance appraisal system?

Give some common team problems?

Summarize the term 5S's and list its benefits.

List the phases of a Continuous Process Improvement Cycle.

What is meant by strategic planning? Narrate the seven steps procedure of strategic planning cycle.

Your company, a leading automotive parts supplier, has been experiencing a decline in customer satisfaction due to increasing product defects and delivery delays. The CEO has decided to implement Total Quality Management (TQM) to address these issues. As the head of the quality department, how would you incorporate the principles of TQM into your strategic quality planning process to enhance product reliability, streamline production processes, and regain customer trust in a highly competitive market?