New WS Tags Knowledge Check

I plan to start working at 2:30 AM on August 12. Can I use the old WS tag and retag them later?

• No one is expected to work during the WS policy transition. So, no.

• No, the new WS tags are live during that time. You need to follow the new policy.

• Yes, the new WS tags will be live after 3 AM on August 12. Old WS tags should be used prior to this time.

• Yes and no. You can still use the old tags but there is no need to retag them once the new policy is implemented.

Answer explanation

The new tags will only be created during a time window when nobody is expected to be logged in or working (August 11, 11PM - August 12, 3AM MNL).

I started working on the mandatory Acceptable Usage Policy course but have not finished it yet. I plan to finish it during the week of August 12. Which WS tag should I use?

• Admin - General

• Admin - Org L&D

• Admin - Team L&D

• Admin - Group L&D

Answer explanation

EMAPTA-CH Trainings, EMAPTA Academy sessions, and other organization-wide learning sessions should be tagged under Admin - Org L&D.

The following activities are tagged under Coaching and Mentoring EXCEPT _______.

• Completion of scorecard (self-assessment)

• Attending a meeting about my UQ rate

• Reviewing my TL's comments on my RQA scores

• Participating in a discussion about my team's low alignment scores

Answer explanation

Alignment or calibration discussions at a subject team level should be tagged under Scoring Sync - Team. The other examples are all appropriate for Coaching and Mentoring.

I am working on Unhelpful UQs. Should I add WS notes?

• Yes, all WS tags should have notes.

• Yes, the UQ review type should be added in the WS notes.

• No, notes are not required when tagging tasks in WS.

• No, notes are not required when working on UQ review.

I am facilitating a meeting with the following agenda and time allotment:

1. 1. General Announcements - 10 minutes

2. 2. Roundtable discussion of work roadblocks - 10 minutes

3. 3. UQ alignment discussion on a submitted item - 10 minutes

Which is the most appropriate tag for this meeting?

• Admin - General

• Scoring Sync - Team

• Scoring Sync - Group

• The meeting should be tagged under separate tasks: Admin - General for the first 20 minutes and Scoring Sync - Team for the last 20 minutes.

Answer explanation

Team meetings with multiple agendas can be billed under Admin - General EXCEPT if it includes calibration. In such a case, use Scoring Sync - Team.