Clarifications

Clarifications

University

15 Qs

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Clarifications

Clarifications

Assessment

Quiz

English

University

Practice Problem

Medium

Created by

Nick Honey

Used 8+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is the most appropriate way to ask for clarification on a service’s terms?

  • What are the service terms?

  • Can you explain what the service terms include?

  • I don't understand the terms.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you’re unsure about a product’s warranty, what’s the best question to ask?

  • Is there a warranty?

  • How long does the warranty last?

Tell me about the warranty.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You want to know the available payment options. Which question should you ask?

Which payment options do you offer?

What payments are available?

Do you have payment plans?

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following questions best seeks clarification on a product’s delivery time?

  • How fast can you deliver?

  • What are the delivery options?

  • Can you clarify the expected delivery time?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How would you politely ask for more details on a service that says ‘subject to availability’?

  • What does ‘subject to availability’ mean?

  • Can you specify what ‘subject to availability’ includes?

Is the service available?

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When making clarifications, it’s best to use technical jargon to sound more knowledgeable.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It’s important to confirm the audience’s understanding after making a clarification.

True

False

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