ONLINE SURVEY

It is used to determine customers’ feedback on products or services.

• examination

• interview

• survey

• test

What term is used to a set of questions that target audience who can only complete the survey thru the internet?

• online examination

• online Q&A show

• online survey

• online test

It is the most popular online survey tool because it is very easy to use.

• Google Forms

• Gizmo

• Survey Monkey

• Zoho Survey

This online survey tool provides a fast way to get data for conferences.

• Google Forms

• Kwik

• Obsurvey

• Zoho Survey

What online survey tool to use to better understand your customers?

• Client Heartbeat

• Gizmo

• Typeform

• Zoho Survey

We can share or disseminate our online survey forms through the following, which is NOT included?

• respondents’ email address

• messenger group chats

• social media sites

• online examination

If you were to conduct a survey, what guide will you consider?

• objective or purpose of survey

• brief and clear introduction

• confidentiality of responses

• all of the above

Respondents to an online survey can be viewed in a variety of ways by the sender. Which of the following is NOT included in these ways?

• As a downloaded CSV

• As a summary of responses

• In a separate spreadsheet

• Opening the URL

What expression is essential in a survey?

• Say nothing.

• Pay respondents.

• Saying, “Thank You!”

• Remove unnecessary answers.

Why should we recognize our respondents’ participation in our survey?

• It is just an expression.

• A good way to leave and forget them.

• This will excuse you from giving them any form of rewards.

• It is the sincerest way to appreciate their active participation.