Business Communication Chapter One Quiz
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Business Communication Chapter One Quiz
Quiz
•
English
•
9th - 12th Grade
•
Easy
+20
Standards-aligned
GINA RIZZUTO
Used 2+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
_______________ is/are words used in a spoken or written message
Verbal symbols
Nonverbal symbols
Channels
Jargon
Tags
CCSS.RI.11-12.7
CCSS.RI.8.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A person who creates and shares a message is called ________.
a player
a messenger
a sender
feedback
Tags
CCSS.RI.11-12.7
CCSS.RI.8.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A mode or form used to send a message is called _______.
a receiver
a channel
interference
a grapevine
Tags
CCSS.RI.11-12.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.8.7
CCSS.RL.9-10.7
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A positive feeling or attitude toward others is _____.
self-esteem
charity
goodwill
background
Tags
CCSS.RI.11-12.4
CCSS.RI.9-10.4
CCSS.RL.11-12.4
CCSS.RL.8.4
CCSS.RL.9-10.4
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All of the following items are examples of communication direction except ____.
upward communication
downward communication
lateral communication
side-to-side communication
Tags
CCSS.RI.11-12.8
CCSS.RI.9-10.7
CCSS.RL.11-12.8
CCSS.RL.8.7
CCSS.RL.9-10.7
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you improve your listening skills?
By talking more
By practicing active listening
By avoiding eye contact
By thinking about something else
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The response of a receiver to a message is called
a channel
feedback
a sender
an application
Tags
CCSS.RI.11-12.7
CCSS.RI.8.7
CCSS.RI.9-10.7
CCSS.RL.11-12.7
CCSS.RL.9-10.7
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