Business Terms

What is an Affirmative Action Plan?

• Programs established by organizations to expand job opportunities for women and minorities

• Workers don’t have to join a union but must pay union dues

• A form of on-the-job training that combines specific job instruction with classroom instruction

• Settling labor-management disputes through a third party. The decision is final and binding

What is an Agency Shop?

• Programs established by organizations to expand job opportunities for women and minorities

• Workers don’t have to join a union but must pay union dues

• A form of on-the-job training that combines specific job instruction with classroom instruction

• Settling labor-management disputes through a third party. The decision is final and binding

What is an Apprenticeship?

• Programs established by organizations to expand job opportunities for women and minorities

• Workers don’t have to join a union but must pay union dues

• A form of on-the-job training that combines specific job instruction with classroom instruction

• Settling labor-management disputes through a third party. The decision is final and binding

What is an Arbitration?

• Settling labor-management disputes through a third party. The decision is final and binding

• A form of on-the-job training that combines specific job instruction with classroom instruction

• Workers don’t have to join a union but must pay union dues

• Programs established by organizations to expand job opportunities for women and minorities

What is Collective Bargaining?

• Negotiating a labor agreement

• A set of unique features of an organization that are perceived by customers and potential customers as significant and superior to the competition

• The negotiation process in which a specialist in labor-management negotiations acts as a go-between for management and the unions and helps focus on the problems. 

• Person who prefers temporary employment, either part-time of full-time

What is a competitive advantage?

• Negotiating a labor agreement

• A set of unique features of an organization that are perceived by customers and potential customers as significant and superior to the competition

• The negotiation process in which a specialist in labor-management negotiations acts as a go-between for management and the unions and helps focus on the problems. 

• Person who prefers temporary employment, either part-time of full-time 

What is conciliation?

• Negotiating a labor agreement

• A set of unique features of an organization that are perceived by customers and potential customers as significant and superior to the competition

• The negotiation process in which a specialist in labor-management negotiations acts as a go-between for management and the unions and helps focus on the problems.

• Person who prefers temporary employment, either part-time of full-time

What is the Equal Employment Opportunity Commission (EEOC)?

• The negotiation process in which a specialist in labor-management negotiations acts as a go-between for management and the unions and helps focus on the problems. 

• Person who prefers temporary employment, either part-time of full-time 

• Processes discrimination complaints, issues regulations regarding discrimination, and disseminates information

• A collection of unions banded together to achieve common goals

What is a federation?

• Processes discrimination complaints, issues regulations regarding discrimination, and disseminates information

• A collection of unions banded together to achieve common goals

• A formal complaint by a union worker that management has violated the contract

• The process of hiring, developing, motivating, and evaluating employees to achieve organizational goals.

What is a grievance?

• Processes discrimination complaints, issues regulations regarding discrimination, and disseminates information

• A collection of unions banded together to achieve common goals

• A formal complaint by a union worker that management has violated the contract

• The process of hiring, developing, motivating, and evaluating employees to achieve organizational goals.