Service recovery
Authored by Supathida Pattamasri
Fun
1st - 5th Grade
10 Questions
Used 7+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Guest slip on the fall"
Hero
Red carpet
Empathies
Fix it
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Serve wrong food to guest"
Hero
Red carpet
Empathies
Fix it
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Post wrong bill"
Hero
Red carpet
Empathies
Fix it
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Guest guest forgot wallet at hotel"
Hero
Red carpet
Empathies
Fix it
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Food delay at our restaurant"
Hero
Red carpet
Empathies
Fix it
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Wifi not working in guest room"
Hero
Red carpet
Empathies
Fix it
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In this situation what Service Recovery needs?
"Late for Check in"
Hero
Red carpet
Empathies
Fix it
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
12 questions
Anime
Quiz
•
5th Grade
13 questions
guess the basketball logo
Quiz
•
4th Grade
12 questions
ironman for babys
Quiz
•
1st Grade
10 questions
DotA Hero name?
Quiz
•
1st Grade - Professio...
10 questions
BALVEER
Quiz
•
4th Grade
11 questions
Guess the anime
Quiz
•
4th - 12th Grade
12 questions
CARTOON MOVIES
Quiz
•
1st - 7th Grade
12 questions
Animated Movie Characters
Quiz
•
1st - 2nd Grade
Popular Resources on Wayground
5 questions
This is not a...winter edition (Drawing game)
Quiz
•
1st - 5th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
10 questions
Identify Iconic Christmas Movie Scenes
Interactive video
•
6th - 10th Grade
20 questions
Christmas Trivia
Quiz
•
6th - 8th Grade
18 questions
Kids Christmas Trivia
Quiz
•
KG - 5th Grade
11 questions
How well do you know your Christmas Characters?
Lesson
•
3rd Grade
14 questions
Christmas Trivia
Quiz
•
5th Grade
20 questions
How the Grinch Stole Christmas
Quiz
•
5th Grade
Discover more resources for Fun
18 questions
Kids Christmas Trivia
Quiz
•
KG - 5th Grade
20 questions
How the Grinch Stole Christmas
Quiz
•
5th Grade
10 questions
Christmas Trivia for Kids
Quiz
•
5th Grade
10 questions
Christmas/Winter
Quiz
•
KG - 2nd Grade
57 questions
Holiday Trivia
Quiz
•
5th Grade
12 questions
Holiday Fun
Quiz
•
3rd Grade
20 questions
Kids Movie Trivia
Quiz
•
3rd Grade
23 questions
How the Grinch Stole Christmas
Lesson
•
5th Grade