Front Office- Prelim Quiz

Front Office- Prelim Quiz

University

50 Qs

quiz-placeholder

Similar activities

Corporate Governance Quiz 1

Corporate Governance Quiz 1

University

51 Qs

PONTE A PRUEBA

PONTE A PRUEBA

University

50 Qs

Endocrine Physiology

Endocrine Physiology

University - Professional Development

50 Qs

FINMAN CHAPTER 1 REVIEWER (Theories and Solving)

FINMAN CHAPTER 1 REVIEWER (Theories and Solving)

University

50 Qs

NSTP 202 Final Exam

NSTP 202 Final Exam

University

50 Qs

Kuiz Kenegaraan Program Bulan Kebangsaan

Kuiz Kenegaraan Program Bulan Kebangsaan

University

50 Qs

Class Assignment 1

Class Assignment 1

University

53 Qs

Contract Law

Contract Law

University

50 Qs

Front Office- Prelim Quiz

Front Office- Prelim Quiz

Assessment

Quiz

Other

University

Hard

Created by

Maricris Victorio

Used 11+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

50 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Accountable for the cleanliness of the rooms and other areas within the hotel

Housekeeping Department

Front Office Department

Accounting Department

Engineering Department

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Assisting guests with their needs and requests throughout their stay.

Guest Services

Front Office Services

Uniform Services

Housekeeping Services

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The front office (FO) department is the guest's first and last point of contact, leaving an impression on a hotel. It is also called the “nerve center of the hotel” since it is the focal point of a hotel’s operations.


The first statement is correct, but the second statement is incorrect


The first statement is incorrect, but the second statement is correct

Both statements are correct

Both statements are incorrect

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The FO acts as a central communication hub within a hotel. HK update room status.


The first statement is correct, but the second statement is incorrect


The first statement is incorrect, but the second statement is correct

Both statements are correct

Both statements are incorrect

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Guaranteed Reservati guest makes an advance payment to the hotel in a guaranteed reservation. Non-Guaranteed Reservation is a booking made without a deposit or other security, leaving a hotel more vulnerable to potential revenue loss due to no-shows or cancellations.


The first statement is correct, but the second statement is incorrect


The first statement is incorrect, but the second statement is correct

Both statements are correct

Both statements are incorrect

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Sales and Marketing actively engages with potential guests to promote a hotel’s offerings, generate demand, and convey the property’s unique proposition. Front Office oversee and manage the hotel's financial transactions.


The first statement is correct, but the second statement is incorrect


The first statement is incorrect, but the second statement is correct

Both statements are correct

Both statements are incorrect

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Security are responsible for the overall security of the hotel building only. Food and beverage (F&B) significantly support the front office department by enhancing the overall guest experience.


The first statement is correct, but the second statement is incorrect


The first statement is incorrect, but the second statement is correct

Both statements are correct

Both statements are incorrect

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?