Housekeeping Operations Prelim Quiz

What is the primary responsibility of a Housekeeper?

• To manage the hotel's finances

• To ensure cleanliness and order in the lodging establishment

• To cook meals for guests

• To handle guest complaints

Which of the following is NOT a type of housekeeping?

• Corporate Housekeeping

• Institutional Housekeeping

• Domestic Housekeeping

• None. All are types of housekeeping

What does the term 'Public Area Attendant' refer to?

• A person who oversees laundry services

• A person who cleans guest rooms

• A person responsible for maintaining hotel grounds and areas

• A person who manages the housekeeping department

What is the role of an Executive Housekeeper?

• To handle guest check-ins

• To maintain the hotel's kitchen

• To supervise room attendants

• To manage the entire housekeeping department

Which of the following is a PHYSICAL attribute required for a Housekeeper?

• Ability to work in a team

• Excellent communication skills

• Being physically fit

• Strong leadership qualities

What is the purpose of a Housekeeping Organizational Chart?

• To outline the cleaning procedures

• To define the roles and responsibilities of staff

• To track inventory of cleaning supplies

• To manage guest reservations

Which of the following is a responsibility of a Linen and Laundry Attendant?

• Cleaning guest rooms

• Managing the housekeeping budget

• Sorting and issuing laundered linens

• Supervising the housekeeping staff

What is the main focus of Institutional Housekeeping?

• Cleaning residential apartments

• Managing housekeeping in commercial lodging establishments

• Maintaining cleanliness in private homes

• Overseeing housekeeping in hospitals

What is a key characteristic of a good Housekeeper?

• Lack of attention to detail

• Preference for working alone

• Honesty and industriousness

• Indifference to guest needs

Which cleaning tool is used for removing cobwebs from ceilings?

• Dust mop

• Ceiling broom

• Vacuum cleaner

• Squeegee