ICPM 3 - Chapter 1

Which of the following is true of coercive power?

• It fosters high performance if used often.

• Can have negative effects and should be used sparingly.

• Respects employee dignity and raises employee morale.

• Helps establish rapport between managers and employees.

• Is the cornerstone of effective leadership.

The power of a leader that comes from the respect, admiration, and loyalty of subordinates is known as which of the following?

• Reward power

• Transient power

• Coercive power

• Referent power

• Virtual power

What type of leaders share power with followers and strive to ensure that followers’ most important needs are met?

• Entrepreneurs

• Coercive leaders

• Servant leaders

• Transactional leaders

• Intrapreneurs

Corby Motors allows assembly-line workers to discard parts that do not meet quality standards without needing the permission of their manager first. This is an example of which of the following?

• Employee empowerment

• Intrinsic motivation

• Instrumentality

• Servant leadership

• Referent power

__________ propose that whether a leader who possesses certain traits or performs certain behaviours is effective depends on the situation or context.

• Trait models

• Contingency models

• Empowerment models

• Behavior models

• Structural models

Which of the following is true of empowerment?

• Empowerment is detrimental to effective leadership.

• Empowerment increases managers’ involvement in routine tasks.

• Empowerment gives managers more time to concentrate on their

  pressing concerns.

• Empowerment signifies a complete transfer of responsibility and

  accountability from a manager to his subordinate.

• Empowerment is not incorporated readily into modern management

  styles.

The process by which a person exerts influence over others and inspires, motivates, and directs their activities is known as which of the following?

• Empowerment

• Determinism

• Leadership

• Benchmarking

• Positivism

Which of the following is true of referent power?

• It is innate and cannot be acquired or developed.

• It is more formal than other kinds of power.

• IT is a function of the personal characteristics of a leader.

• It prevents first-line managers from being effective leaders.

• It weakens leader-member relations.

Stacy fired Jane for unethical behaviour. Stacy is exercising __________ power.

• Expert

• Legitimate

• Coercive

• Reward

• Referent

According to the behaviour model of leadership, managers engage in

__________ when they ensure subordinates perform their jobs acceptably, and the organization is efficient and effective.

• Initiating structure

• Consideration

• Task-orientated behavior

• Job-oriented behavior

• Task-structuring