Operations Management Quiz

Define operations management;

Explain the importance of operations management in an organisation;

Explain the principles of operations management;

Describe the characteristics of an operations manager;

Differentiate between goods and services within the context of southern Africa;

Explain how the various components of the transformation process work within the context of southern Africa;

Describe the ten strategic operations management decisions;

Discuss the integrated nature of business functions;

Differentiate between and calculate productivity and efficiency;

Discuss the trends and challenges in operations management.