Speech Test 1

What is a form of verbal communication

• Shaking hands

• talking professionally

• nodding head

• tapping fingers

Which is NOT verbal communication

• Facial expressions

• Face-to-face communication

• Talking over the phone

• Reading

How should verbal communication be?

• crisp, clear, and confident

• messy, sloppy, and nervous

• shaky, terrified, and unable to speak

• overconfident and unaware

What are the obstructions to verbal communication (select all that aplly)

• People talking in the background

• very loud noises

• calmness

• solitude

_______ is a type of communcation that has an emphasis on how words are said using volume, intonation, ptich stress, emotion, tone, etcs

• Paralanguage

• Facial expressions

• Touch

• Body language

What needs to be complete for there to have been effective communication

• The person's sentence

• Documentation of the conversation

• The sending and receiving of the message

• An agreement

What is the term for the type of listening done when listening to music?

• appreciative

• discrimative

• empathetic

• critical

A person who feels capable of handling a situation successfully is _______

• confident

• irrational

• arrogant

• timid

A rapid heartbeat and excessive perspiration are symtoms of ______

• empathy

• communication apprehension

• enthusiasm

• self-esteem

What is the type of listening done when we evaluate the LOGIC of a message?

• apreciative

• discrimative

• emphathic

• critical