Medical Office Practices Quiz

The medical assistant must take care not to offer medical advice to the patient.

• True

• False

Advance preparation for the arrival of patients helps the day progress smoothly and in a relaxed manner.

• True

• False

If the patient brings a relative to the physician appointment, this implies that the patient consents to discussion of the patient’s care with the relative.

• True

• False

The medical assistant should offer assistance only to patients who are obviously handicapped.

• True

• False

Every patient has the right to expect courteous treatment in a physician’s office.

• True

• False

Medical assistants are not allowed to take the patient’s personal and family histories.

• True

• False

Patients appreciate it when medical assistants consider the patient’s time when performing duties in the facility and scheduling appointments.

• True

• False

Patients who are too talkative should be dismissed from the physician’s care before they take up too much of his or her time.

• True

• False

Glass partitions should never be used in today’s medical offices.

• True

• False

Open office hours do not work well for most practices.

• True

• False