Check in

what is the data should be fill in the registration form?

• guest's room

• guest's age

• guest's wife

• guest's name

• You should welcome guest with _________

• beautiful face

• casual cloth

• sincere smile

• kindness

1. Arrange the check-in process by write the number.

2. 1. Welcome guest

3. 2. The registration process

4. 3. Collect payment

5. 4. Check the availability

In the registration process, you need to print a ____________.

• passport

• registration card

• vaccine passport

• visa document

A phrase a receptionist uses to request the guest's name.

• And would you like a room with twin beds or a double bed?

• Could you spell your last name for me, please?

• Good morning. Welcome to The Grand Woodward Hotel.

• And what is the name of the cardholder?

Receptionist: .......................... Welcome to The Grand Woodward Hotel.

• What's up?

• Good morning.

• Hi.

• Alright.

Client : I'd like to make a ................... for the third weekend in September. Do you have any vacancies?

• phone number

• service

• rate

• reservation

R: How long will you be staying?

C: ....................................................

• A double bed, please.

• Charles H. Hannighan.

• I'll be staying for two nights.

• Great, thank you so much.

R: How many people is the reservation for?

C : ..........................................................

• Charles Hannighan.

• The number is 987654321.

• My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

• There will be two of us.

R: And would you like a room with twin beds or a double bed?

C : ..............................................................

• I'll be staying for two nights.

• There will be two of us.

• A double bed, please.

• Great, thank you so much.