Consumer Protection Act Quiz

Chapter II of the Consumer Protection Act, 2019 came into effect from:

• 20th September 2020

• 21st July 2020

• 20th July 2020

• 19th August 2019

According to Section 3 Consumer Protection Act, 2019 read with Rule 3 of The Consumer Protection (Central Consumer Protection Council) Rules, 2020, the Central Council shall consist of number of members not exceeding…..

• 12

• 26

• 20

• 36

When the value of the goods and services, along with compensation claimed is 1 crore rupees, then as per the Consumer Protection Act, 2019 read with Consumer Protection (Jurisdiction of the District Commission, the State Commission and the National Commission) Rules, 2021, the Complaint can be filed in….

• District Commission

• State Commission

• National Commission

• Supreme Court

Manish was driving down to his village. He wished to buy packaged drinking water. As he is an aware consumer, how can he be sure about the quality of packaged drinking water he is going to buy?

• He should check hallmark on the packaged water

• He should check ISI mark on the packaged water

• He should check AGMARK on the packaged water

• He should check for Brown dot on the packaged water

Seller often adopt 'restrictive trade practice' to increase their profits and sales of the products. Few examples are:

• Imposing penalty for breach of contract

• Misleading advertisements

• Asking the consumer to buy goods as condition precedent for buying other goods

• Fake price stickers on the products

Which authority under the Consumer Protection Act, 2019 does not have authority to entertain a complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements?

• Central Authority

• Central Council

• District Collector

• Commissioner of regional office

Futurista a pharma company gave an advertisement depicting that on using a medicine, 'chishtirtha', the cancer patient would be completely treated of his cancer cells without any surgery or other allopathic treatments. For giving misleading advertisements, the Central Authority can impose a penalty of

• Imprisonment that may extend to one year and with fine which may extend to twenty lakh rupees

• Imprisonment that may extend to two years and with fine which may extend to ten lakh rupees

• Imprisonment that may extend to five years and with fine which may extend to fifty lakh rupees

• No imprisonment can be given

According to Section 55(1A) of the Consumer Protection Act, 2019 the qualifications, appointment, term of office, salaries and allowances, resignation, removal and other terms and conditions of service of the President and other members of the National Commission shall be according to the provisions of:

• Notification of the Central Government

• Consumer Protection Act, 2019

• The Tribunals Reforms Act, 2019

• Notification of the State Government

Shagun purchased a car for 3 crore rupees from an automobile company and found that its engine was defective. After many complaints with the company that went unheard, she filed a case. She was not satisfied with the decision and hence went on to file an appeal. Suggest Shagun where to file the appeal

• District commission

• State commission

• National commission

• Supreme court

Kirti purchased a washing machine from a retail company namely 'Olley Company'. He found that its drum was defective. He complained to 'Olley Company'. The Company decided to file a complaint against the manufacturer of the washing machine. The District Commission admitted the complaint of Olley Company. Which of the following statements is correct?

• The District Commission has exercised jurisdiction not vested in it

• The District Commission failed to exercise jurisdiction vested in it

• The District Commission has acted in its jurisdiction illegally

• None of the options