The Manager as a Person

A manager's personality affects the way he acts in different situations within the organization.

• True

• False

When a manager works long hours because of his commitment to the success of the organization, this is an example of an OCB.

• True

• False

Managers who score low on extraversion are likely to experience frequent positive moods.

• True

• False

Research suggests that a manager's emotional intelligence is an important factor in developing employee creativity on the job.

• True

• False

An organization's culture is strong when workers are strongly committed to a shared system of values, beliefs, and routines.

• True

• False

Managers who score low on extraversion are called:

• conscientious.

• introverts.

• 
  agreeable.

• extraverts.

A(n) ________ value refers to a manager's lifelong goals while a(n) ________ value refers to a personal conviction about desired modes of conduct or ways of achieving.

• 
  instrumental; relative

• terminal; instrumental

• 
  terminal; absolute

• instrumental; terminal

Managers who are _______ on extraversion are likely to have positive moods, while managers who are ________ on negative affectivity are likely to have negative moods.

• high; high

• low; low

• low; high

• high; low

The ability of a manager to understand her own emotions and the emotions of others is known as:

• negative passivity.

• self-esteem.

• agreeableness.

• emotional intelligence.

The shared set of beliefs, expectations, values, norms, and work routines that tell managers how they are supposed to work together within the organization are known as:

• openness to experience.

• extraversion.

• organizational culture.

• 
  internal locus of control.