The Company

Which of the following is not considered part of a company's organizational structure?

• Human Resources

• Marketing

• Sales

• Technology

When taking a phone message, it is important:

• To speak loudly and quickly

• To write only the message

• To accurately write the name, telephone and message

• To ignore any request for a callback

An entrepreneur is someone who:

• Works for a large corporation

• Starts and runs their own business

• Manages a team of employees

• Invests in the stock market

Which of the following is a characteristic of a successful entrepreneur?

• Risk-averse

• Lack of creativity

• Persistence and determination

• Resistance to change

What is the main objective of marketing in a company?

• Increase sales

• Reduce costs

• Manage human resources

• Improve customer satisfaction

Which department is responsible for recruiting and hiring new employees?

• Finance

• Operations

• Human Resources

• Marketing

What is the purpose of a mission statement in a company?

• Outline the financial objectives of the company

• Communicate the values and purpose of the company

• Provide a detailed description of the company's products

• Analyze the competition in the market

Which of the following is an example of a tangible asset for a company?

• Intellectual property

• Brand reputation

• Office equipment

• Customer loyalty

What is the role of a supply chain in a company?

• Manage relationships with customers

• Ensure employee satisfaction

• Control financial transactions

• Manage the flow of goods and services

What is the purpose of conducting market research?

• Identify potential customers

• Increase employee productivity

• Develop new products

• Reduce operational costs