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Email POP Quiz

Authored by Trudy Edwards

English

Professional Development

Used 2+ times

Email POP Quiz
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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How Many Tiers are there in the Hilton Honors Program?

3

4

6

5

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the name of the Bonus that agents use when the member missed points due to a promotion?

Service Center Adjustment Bonus

Tier Booster Bonus

Promotional Credit

Instant Tier Upgrade

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many pieces of information is required for Standard Verification an Account?

2

3

4

1

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

(True or False) 

One Parent case can only have One Child case

True

False

5.

MULTIPLE SELECT QUESTION

45 sec • 2 pts


Select all that would be considered as activity

Staying at Hilton branded properties.

Eating at Restaurants near Hilton Branded properties

Using the Hotel's pool

Buying Points on The Hilton Website

6.

MULTIPLE SELECT QUESTION

45 sec • 2 pts

Which of the following are considered as an ineligible stay for the earning of Hilton rewards and points? (SELECT ALL THAT APPLIES)

A reservation booked through a third (3rd) party

A no show reservation

A reservation through the Hilton Honors website

All of the above

None of the above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a member has a middle initial listed on their account, it must be included as part of the full name during

account verification.

True

False

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