HERNANDEZ - Strategies to Avoid Communication Breakdown

1. Which type of noise occurs when a conversation is interrupted by loud construction sounds?

• 1. Physiological Noise

• 1. Physical Noise

1. Maria is distracted by her own thoughts and fails to listen attentively during a meeting. This is an example of:

• 1. Psychological Noise

• 1. Cultural Noise

1. Which type of noise is most likely causing a misunderstanding when a doctor uses medical jargon that the patient doesn't understand?

• Organizational Noise

• 1. Semantic Noise

1. John is experiencing a headache and finds it hard to concentrate during a presentation. This is an example of:

• 1. Technical Noise

• 1. Physiological Noise

1. A speaker adjusts their tone and language to suit the cultural background of their audience. This demonstrates:

• 1. Consideration

• 1. Courtesy

1. Employees are confused because a policy document contains conflicting instructions. This represents a failure in:

• 1. Clearness

• 1. Completeness

1. Which C of communication is being practiced when a speaker uses specific facts and figures in their message?

• 1. Completeness

• Concreteness

A manager sends an unclear email to employees, leading to confusion about their tasks. This is an example of:

• Communication breakdown

• Noise filtering

What can be done to prevent a communication breakdown in a multicultural team?

• Relying on assumptions

• Encouraging open dialogue and feedback

Which of the following scenarios best illustrates a communication breakdown due to physiological noise?

• A person with a cold cannot clearly articulate their words.

• A speaker uses terms that the audience doesn't understand.