Email Management, EOP Quiz

What is the purpose of the "Inbox" folder?

• Stores emails you've sent.

• Stores emails you've received.

• Stores emails you've deleted.

• Stores emails you're working on.

Which feature allows you to send a copy of an email to additional recipients?

• Reply

• Forward

• Reply to All

• Send/Receive

Where would you find emails that you've saved but haven't sent yet?

• Sent Items

• Drafts

• Deleted Items

• Outbox

What is the title of an email called?

• Body

• Subject

• Header

• Attachment

Which folder stores emails that have been deleted?

• Inbox

• Outbox

• Sent Items

• Deleted Items

If you want to send a file along with an email, what do you use?

• Attachment

• Subject

• Body

• Reply

How do you send a response to everyone who received an email?

• Reply

• Forward

• Reply to All

• Send/Receive

Where are emails you've sent temporarily stored before they're delivered?

• Inbox

• Outbox

• Sent Items

• Drafts

What is the purpose of the "Contacts" feature?

• Stores email addresses and other contact information.

• Marks emails as important.

• Sends emails to a group of people.

• Downloads and sends emails.

Which feature allows you to mark an email as important?

• High Priority

• Attachment

• Subject

• Reply to All