Effective Communication Quiz

Which of the following best describes effective communication?

• Exchanging ideas and data with clarity and purpose

• Wearing a suit and carrying a briefcase

• Behaving ethically and doing the right thing

• Conducting oneself with responsibility and accountability

What are collaboration skills primarily used for in the workplace?

• Prioritizing work/life balance

• Exchanging ideas and problem-solving with others

• Completing every task with high gratification

• Arriving at the job on time

What does teamwork involve?

• Behaving ethically and honestly

• Exchanging ideas and knowledge with clarity

• Conducting oneself with excellence and professionalism

• The combined action of a group of people to achieve effectiveness and efficiency

What does a positive productive work ethic entail?

• Communicating effectively and appropriately

• Taking pride in one's job and considering every task important

• Exchanging ideas and thoughts with others

• Wearing a suit and carrying a briefcase

What does integrity mean?

• Exchanging ideas and data with clarity and purpose

• Taking pride in one's job and considering every task important

• Behaving ethically and doing the right thing

• Conducting oneself with responsibility and accountability

How would you define professionalism?

• Taking pride in one's job and considering every task important

• Behaving ethically and doing the right thing

• Communicating effectively and appropriately

• Conducting oneself with responsibility, integrity, accountability, and excellence

True or False: Aside from being a great way to network, professional organizations give you the opportunity to gain additional insight into the etiquette particular to your profession.

• True

• False

All of the following are productivity pitfalls EXCEPT:

• Boredom

• Persistence

• Perfectionism

• Procrastination

True or False: Studies show that writing down your goals (rather than just thinking about them) greatly increases your chances of achieving them.

• True

• False

Active listeners do all of the following EXCEPT:

• Talk when the speaker is talking

• Focus their attention on the speaker and the topic

• Paraphrase the speaker's feelings accurately

• Pay attention to the speaker's body language and facial expressions