
Quiz Komunikasi Telepon
Authored by plpsmknu1slawi 2024
Other
2nd Grade
10 Questions
Used 5+ times

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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dalam melakukan komunikasi telepon, perlengkapan/peralatan yang perlu disiapkan meliputi,kecuali...
pesawat telepon
alat tulis
daftar nomor telepon
kalender meja
semua benar
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
kata telepon berasal dari kata "tele" dan "phone" berarti...
jauh dan bunyi
jarak dan bunyi
jauh dan suara
jauh dan komunikasi
jauh dan informasi
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
alat yang berfungsi untuk menyalurkan pesan berupa suara sehingga terjalin komunikasi, disebut...
intercom
telepon
iphone
faksimile
handphone
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Alat elektronik yang berfungsi sebagai fotokopi jarak jauh dengan memanfaatkan jaringan telepon, adalah...
intercom
telepon
iphone
faksimile
handphone
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
berikut ini yang bukan merupakan etiket bertelepon adalah...
jangan membiarkan telepon berdering terlalu lama
jangan memulai dengan kata "halo"
menggunakan telepon untuk kepentingan pribadi
berusaha mendengarkan lawan bicara kita
intonasi/nada suara biasa
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
sikap yang perlu diperhatikan dalam menerima telepon, kecuali...
Caring
Commited
Considerate
Condusif
Creative
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
sikap controlled yaitu...
mampu menjaga dan mengontrol emosi pada saat penelepon marah/kecewa karena ada masalah dengan kantor anda.
penuh keyakinan dalam mengatasi persoalan.
memperhatikan, mendengarkan, dan mencatat semua isi telepon.
memelihara keakraban, kegembiraan, dan kedamaian penelepon.
merasa terikat dengan perusahaan.
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