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SPECTRUM KNOWLEDGE CHECK

Authored by tae whitner

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Professional Development

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SPECTRUM KNOWLEDGE CHECK
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40 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What TV package(s) does a customer need to have to get Disney+ for free?

TV Select

TV Choice

Netflix

TV Stream

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Can you use a receiver for the TV Stream?

No

Yes

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What two packages in New York can customer access the Big Ten Network?

All Packages

YouTube TV + Sunday Ticket

Sports view & Select Plus

TV stream + Sports view

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When are the only times that we offer Limited Basic to a customer?

We don't there is no such thing

If they don't watch local channels at all

Supervisor approval or customer request

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

How many regional sports networks can a customer have with TV Choice?

4

2

1

3

5

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The Wi-Fi activation charge is waived when a customer has SIA.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Can a customer use their own modem with a spectrum home phone?

No

Yes

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