SPECTRUM KNOWLEDGE CHECK

What TV package(s) does a customer need to have to get Disney+ for free?

• TV Select

• TV Choice

• Netflix

• TV Stream

Can you use a receiver for the TV Stream?

• No

• Yes

What two packages in New York can customer access the Big Ten Network?

• All Packages

• YouTube TV + Sunday Ticket

• Sports view & Select Plus

• TV stream + Sports view

When are the only times that we offer Limited Basic to a customer?

• We don't there is no such thing

• If they don't watch local channels at all

• Supervisor approval or customer request

How many regional sports networks can a customer have with TV Choice?

• 4

• 2

• 1

• 3

• 5

The Wi-Fi activation charge is waived when a customer has SIA.

• True

• False

Can a customer use their own modem with a spectrum home phone?

• No
• Yes

What is required to use Spectrum out of home Wi-Fi?

• Spectrum Mobile

• your own Wi-Fi router

• TV Select +

Can a customer with a customer owned modem schedule a trouble call?

• No
• Yes

If a customer gets rid of their internet service and they have two mobile unlimited + mobile lines on their account. What will be the standalone price for their mobiles?

• 59.98

• 49.98

• 99.98