CS Week 2024 Self service feedback
Authored by dhilip d
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What is this year's CS Week theme?
Team Service
Celebrate Service
Above & Beyond
The Power of Service
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Which myGenie+ feedback rating would you award for excellent assistance?
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Does ICT Service Desk operate on the weekends?
No
Yes
4.
MULTIPLE SELECT QUESTION
10 sec • 1 pt
Select from the following, myGenie+ feedback rating available upon ticket closure. (multiple selection)
5.
MULTIPLE SELECT QUESTION
10 sec • 5 pts
What are the main colors of CS Week 2024? (multiple selection)
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Based on feedback below, which is considered a constructive feedback?
Good
Bad service
Didn't solve my issue
The system interface is great however the features can be improved further
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
What is Registrar support scope of work?
Incident and Issue
Request fulfillment
Check finance related queries
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