EFFECTIVE COMMUNICATION

This is what we do to relay message to other people.

• Talk

• Speak

• Communicate

This is one advantage of Workplace Communication when workers tend to finish their tasks on time

• Increase employee satisfaction

• Positive effect on turn over

• Work productivity

One disadvantage of Workplace Communication when the worker is getting too much information

• Worker Burn out

• Snowball effect

• Miscommunication

Click the two kinds of communication

• Passive

• Active

• Talking

• Sign language

• Writing

Communication may be distracted by the following: (please pick three)

• Other stimuli

• Emotions

• Complexity of communication

• Miscommunication

• Feedback

Used to communicate with workers in a workplace.

• Memo

• Meeting

• Conference

• Email

When communicating to someone it is important to show....

• respect and appreciation

• listen attentively

• body language

What are the signs of miscommunication? (choose three)

• He doesn't grasp the what you are saying

• There is confusion

• Someone accuse you of not listening

• Repeats what you say

• Gives feedback

What are the important aspects of Transmission Model?

• sender and receiver

• source, transmission medium and receiver

• source, transmission medium, receiver and feedback

Good communication leads to the following except

• Work productivity

• Snowball effect

• Increase employee job satisfaction

• Understanding