KDM Onboarding MCQs

SSM Name

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Email

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The full form of KDM is ___________.

• Key decision maker
• Key dominating manager
• Key decision manager
• Key demanding maker

A KDM can be __________.

• a owner
• a principal
• a owner or principal or both
• None of the above

When did the KDM meeting happen?

• Before the sales
• Within a time frame of 7 days after the closure of sale
• End of the year
• Mid of the year

Who aligns the KDM meeting?

• SSM Team
• Central Team
• Sales Team
• Growth Team

Why KDM call is important?

• To build trust and relation with schools
• To clear any misconception
• To be on the same page with respect to promises and expectations made with the schools
• All of the above

First introduction of School Success Manager Team with the school happens via KDM Onboarding call. State True/False.

• True
• False

A newly joined SSM asked the lead," Is it compulsory to have physical KDM onboarding process?" The lead's response to this should be ______________.

• Yes, it is compulsory to visit the school for KDM onboarding.
• No, it can happen via online as well as offline mode.

What all things a SSM need to ensure before the onboarding call?

• Connect with the sales person to understand the school better
• Make sure you are well dressed and in a good connectivity zone
• Follow the deck and keep the details of school in terms of program and grades handy
• All of the above