Computer Troubleshooting Quiz

What is the first step you should take when your computer won’t turn on?

• Replace the hard drive

• Check if it is plugged in

• Reinstall the operating system

• Buy a new computer

If your computer is running slowly, what is one possible cause?

• Outdated software

• A fast internet connection

• A large screen

• A new keyboard

What should you do if your printer isn’t printing?

• Buy a new printer

• Check if it is out of paper or ink

• Restart your computer

• Reinstall the operating system

Which of the following might cause a 'blue screen of death' on a computer?

• Overheating

• Excessive use of the internet

• Running too many programs

• Low screen brightness

How can you fix a frozen computer screen?

• Turn it off and on again

• Unplug the computer

• Clean the screen

• Restart the printer

What does 'reboot' mean?

• Turn the computer off and then back on

• Install new software

• Increase the screen brightness

• Replace the hard drive

If your computer’s Wi-Fi isn’t working, what is a good first step to troubleshoot?

• Check if the Wi-Fi is turned on

• Buy a new router

• Install a new operating system

• Change your internet service provider

What should you do if your application crashes frequently?

• Delete all files

• Update or reinstall the application

• Buy a new computer

• Change your password

What is a common reason for hearing no sound from your computer?

• The speakers are muted or turned off

• The monitor is turned off

• The hard drive is full

• The CPU is damaged

What action might solve a problem where your mouse is not responding?

• Check if the mouse is plugged in properly

• Restart the printer

• Update the graphics card

• Increase the screen resolution