KYC Sep 10

What documents can users upload while undergoing AuthBridge verification?

The user has submitted the Driving License for verification, but the Driving License portal is down. What should be the next step?

• Verify the account

• Block the account

• Ask for alternate document

• Initiate authbridge

The user previously uploaded the original document, but the photograph was not clear. Now uploaded a Xerox copy, and the photograph is clear. What is the next step?

• Verify the document

• Ask for original doc with clear photo

• ask for alternate document

• change the status to KVM

Nepal user uploaded a handwritten document, what should be the next step?

The user is stating that they only have a PAN card. What should be the next step?