Types of Communication Quiz IEA Unit 2

What is NOT mentioned as a barrier to communication?

• Misunderstandings

• Distractions

• Emotional Barriers

• Happiness

Why is eye contact important?

• For building rapport and conveying confidence

• For seeing colors better

• For hearing sounds clearly

• For tasting food

What can the tone of voice influence?

• The meaning of words

• The subject of the conversation

• The size of objects

• The taste of food

What is an example of body language?

• Gestures

• Eating

• Sleeping

• Crossed Arms

What does nonverbal communication include?

• Facial expressions and body language

• Reading and writing

• Cooking and cleaning

• Singing and dancing

What should you do after receiving feedback?

• Forget it

• Make a commitment and follow up

• Ignore it

• Complain about it

What should you do to ensure understanding when receiving feedback?

• Ask clarifying questions

• Active listening

• Interrupt

• Walk away

What should you use to ensure "Clear and Concise Language"?

• Complex words and jargon.

• Simple language.

• Slang and idioms.

• Long sentences.

What should you avoid to ensure clear communication?

• Simple words.

• Jargon or slang.

• Listening carefully.

• Asking questions.

What is the goal of using clear and concise language?

• To confuse others.

• To ensure everyone understands.

• To show off vocabulary.

• To speak quickly.