Mediation Process and Techniques Quiz

What is the primary goal of the mediator during the problem identification phase?

• To finalize the agreement between parties

• To discover points of agreement and distill contentious issues

• To impose a solution on the parties

• To evaluate the financial implications of the dispute

During the bargaining and generating options phase, what does the mediator primarily focus on?

• Developing a legal strategy for one party

• Working with parties independently to resolve parts of the dispute

• Enforcing a pre-determined solution

• Ignoring the emotional state of the parties

What might the mediator develop to help settle remaining disputed elements?

• A legal contract

• A proposal for settling disputed elements

• A financial report

• A psychological assessment

What factors does the mediator consider when determining methods to use during negotiations?

• The mediator's personal preferences

• The information gathered, assessment of each party’s emotional state, and experience

• The time of day

• The location of the mediation

What opportunity is given to each party by supplying resolution scenarios?

• To commit to a binding agreement immediately

• To consider parameters for reaching an agreement without commitment

• To withdraw from the mediation process

• To change the mediator

In the context of mediation, what does the term "common ground" refer to?

• The physical location where mediation takes place

• Areas where parties have mutual agreement

• The mediator's personal opinion

• The financial status of the parties

What is the mediator's role in the problem identification phase?

• To act as a judge and make a ruling

• To facilitate communication and identify resolvable items

• To provide legal advice to both parties

• To ignore the parties' concerns

Why might a mediator choose to work with parties independently during the bargaining phase?

• To create a sense of competition between the parties

• To better understand each party's perspective and resolve disputes

• To avoid direct confrontation

• To save time

What is the ultimate aim of the mediation process as described in the prompt?

• To delay the resolution of the dispute

• To reach an agreement between the parties

• To escalate the conflict

• To provide a temporary solution

What is the mediator's responsibility when developing a proposal for settling disputed elements?

• To ensure the proposal is legally binding

• To base the proposal on gathered information and emotional assessments

• To favor one party over the other

• To finalize the agreement without party input