Dos & Don'ts of Email Etiquette

Write and respond to emails when you are feeling emotional.

• Do

• Don't

Proofread what you write before sending.

• Do

• Don't

Include a subject line.

• Do

• Don't

Get the recipient's name right.

• Do

• Don't

Use a lot of emojis, even instead of words where you can.

• Do

• Don't

Use abreviations and shorthand wherever you can.

• Do

• Don't

Keep it brief. Get right to the point, and focus on one key point.

• Do

• Don't

Keep the subject line short and specific.

• Do

• Don't

Write in ALL CAPS.

• Do

• Don't

Send all your emails marked high priority.

• Do

• Don't