Module 4 Content Review

How are you feeling? (one word)

Why is effective communication important for nurses?

What are the two types of communication?

Which is a negative communication technique?

• False assurance

• Establishing eye contact

• Using touch

• Using I messages

What does S stand for in SBAR?

Which is the correct explanation of assertive communication style?

• Allow others to make decisions for them.

• Make decisions for themselves and others.

• Avoid direct confrontation while manipulating others.

• Pronounce their basic rights without violating the rights of others.

What happens if a nurse violates HIPPA? (one word)

Both people give up something to experience partial goal attainment.

This is which type of conflict resolution?

Budgeting predicts

How often should nurse managers monitor the budget?