Hotel Management Quiz

What is the term used for a room with one large bed in a hotel?

• Twin Room

• Suite

• Double Room

• Single Room

Which of the following is NOT typically included in a hotel's "suite"?

• Living area

• Separate bedroom

• Kitchenette

• Shared bathroom

What does the term "rack rate" refer to in hotel operations?

• The discounted rate for groups

• The standard rate before any discounts

• The rate offered for long-term stays

• The promotional rate for new guests

Which type of room typically features two beds?

• King Room

• Deluxe Room

• Twin Room

• Studio Room

In hotel terminology, what is an "accessible room"?

• A room with a view of the city

• A room designed for guests with disabilities

• A room with a balcony

• A room with premium amenities

What is the primary function of the front desk in a hotel?

• Provide room service

• Manage guest reservations and check-ins

• Clean guest rooms

• Maintain hotel landscaping

Which document is used to record a guest's stay and payment information?

• Guest Folio

• Check-in Form

• Room Key

• Service Request Form

What does the term "no-show" mean in hotel operations?

• A guest who arrives early

• A guest who arrives late

• A guest who fails to show up for their reservation

• A guest who requests a room change

In the context of hotel reservations, what is a "guaranteed reservation"?

• A reservation with a discounted rate

• A reservation that requires a deposit or credit card guarantee

• A reservation that can be cancelled without penalty

• A reservation for a walk-in guest

What is the term for the practice of adjusting room rates based on demand?

• Fixed Pricing

• Dynamic Pricing

• Seasonal Pricing

• Promotional Pricing