Writing Effective Letters

What is a recommended alternative to using 'To whom it may concern'?

• Use the person's last name followed by 'Dear'

• Use 'Hello'

• Use 'Greetings'

• Use 'Hi there'

What is a key aspect of the research phase in writing?

• Finding out the company's logo

• Learning about the person you are writing to

• Discovering the company's competitors

• Analyzing the company's financial reports

According to the AIDA approach, what should you emphasize before showing how you can satisfy the organization's needs?

• Your skills

• Reader's interest

• Your experience

• Your qualifications

What does the "D" in the AIDA approach stand for?

• Desire

• Demand

• Decision

• Development

What should you show to increase the reader's desire in the AIDA approach?

• What you have to offer

• Your past job titles

• Your hobbies

• Your educational background

What is the first step in the AIDA approach?

• Attention

• Interest

• Desire

• Action

What type of job might require a catch-phrase opening?

• A job in accounting

• A job in engineering

• A job requiring ingenuity and imagination

• A job in data entry

What example is given for an opening line in the document?

• "Are you looking for a motivated and dedicated graphic designer?"

• "I am writing to apply for the position."

• "Thank you for considering my application."

• "I have attached my resume for your review."

What position is the applicant applying for at Lake Geneva resort?

• Senior management position

• Junior management position

• Internship position

• Executive management position

Who encouraged the applicant to apply for the position at Lake Geneva resort?

• Dr. H.V. Garlid

• A family member

• A friend

• A former employer