HRD REVIEW 1

_________ refers to training, formal education, job experiences, relationships, and assessments of personality, skills, and abilities that help employees prepare for future jobs or positions.

• A. Knowledge management
• B. Formal training
• C. Development
• D. Succession planning

Which of the following statements is true of human capital?

• A. Human capital is an organization’s tangible asset.
• B. It is easy to imitate or purchase an organization’s human capital.
• C. Motivation to deliver high-quality products and services is a part of human capital.
• D. Human capital is standardized in companies.

Which of the following is true of tacit knowledge?

• A. It is easily codified and transferred from person-to-person.
• B. Formulas and definitions are examples of tacit knowledge.
• C. It is best acquired through formal training and development.
• D. It is best acquired through informal learning.

Training activities are said to be outsourced when they are provided by ________________

• A. in-house consultants
• B. company managers
• C. company trainers
• D. individuals outside the company

Which of the following statements is false?

• A. After rising from 83 billion in 2019, total training expenditures slightly declined to $82.5 billion in 2020.
• B. Average training expenditures per employee have gradually declined over the last several years.
• C. The average number of learning hours per employee in 2020 increased over the previous 3years.
• D. There is an increased demand for specialized learning that includes manager, professional, and industry-specific content.

The strategic training and development process begins with ______________

• A. choosing strategic training and development initiatives
• B. identifying the business strategy
• C. developing websites for knowledge sharing
• D. identifying measures or metrics

A SWOT analysis is typically conducted in the ________ step of the strategic training and development process

• A. business strategy formulation and identification
• B. strategic training and development initiatives
• C. training and development activities
• D. measures or metrics identification

The _________ considers four different perspectives: customer, internal, innovation and learning, and financial.

• A. SWOT analysis
• B. value chain analysis
• C. BCG matrix
• D. balanced scorecard

Job-based employees are characterized by

• A. high value and high uniqueness.
• B. high value and low uniqueness.
• C. low value and low uniqueness.
• D. low value and high uniqueness.

Which of the following is true of centralized training?

• A. A centralized training function helps drive stronger alignment with business strategy.
• B. Training and development programs, resources, and professionals are housed in a number of different locations.
• C. A centralized training function hinders the development of a common set of metrics or scorecards.
• D. A centralized training function is largely ineffective during times of change.