Offering help and suggestions

which one is the expression for offering a help?

• What can I do for you?

• Where can I buy anything immediately?

• How do you spend your last holiday?

• What will you do next Saturday night?

• Do you like to go to the cinema in the weekend?

Below are the expressions of accepting an offer, except..

• How kind of you. Thanks a lot.

• Oh really? Thanks a million.

• Yes, that would be great.

• Thanks. That’s just what I need.

• Thanks.But I can do it myself.

Answer explanation

The correct choice, 'Thanks. But I can do it myself.', indicates refusal to accept help, while the other options express gratitude and acceptance of the offer.

Waitress: Would you like a cup of coffee, sir?

Mr. Khalid: ... I love coffee. It's good for our health

• No, thanks

• I'm sorry

• I don't think so

• Sure, thanks.

• I think, it's too bad

Answer explanation

Mr. Khalid expresses his love for coffee and its health benefits, indicating a positive attitude towards it. Therefore, the appropriate response is 'Sure, thanks.' which aligns with his enthusiasm.

Here are some ways to accept someone's help

• No, thank you

• I'd love to, but I can help my self

• Thank you, but I can manage my self

• Yes, I really need your help

• Of course, You can go now

Answer explanation

The correct choice, 'Yes, I really need your help', clearly expresses a willingness to accept assistance. The other options either decline help or suggest self-sufficiency, which do not align with accepting help.

Woman: I just received the delivery!

Man       : Great! Can I help you with that?

Woman: Yes, please.

Man       : Would you like me to carry it for you?

Woman: That would be wonderful, thank you!

What is the man likely to offer?

• Carry the delivery.

• Sign for the delivery.

• Open the package.

• Ask for the woman's name.

• Help the woman unpack the delivery.

Answer explanation

The man offers to help the woman with her delivery. Since he specifically asks if he can carry it for her and she responds positively, it is clear that he is likely to offer to carry the delivery.

Rahman       : Can I give you a hand?

Indah: Oh, yes. Please. I want to buy a blender. Can you show me?

Rahman       : Sure. Come with me. I’ll show you.

Indah: Thank you.

Rahman       : Here are the blenders.

What is the profession of Rahman?

• A cook.

• A guide.

• A waiter.

• A manager.

• A shop assistant.

Answer explanation

Rahman assists Indah in finding a blender, indicating he works in a retail environment. This role aligns with that of a shop assistant, as he directly helps customers with their purchases.

Lina       : Would you like some help carrying those plates, Mom?

Woman: …

What is the most appropriate response to say next?

• Please, do it

• No problem

• I don’t like it.

• I should help you.

• Thanks, that’s very kind of you.

Answer explanation

The most appropriate response is "Thanks, that’s very kind of you." This shows appreciation for Lina's offer to help, which is polite and acknowledges her kindness.

Man       : What’s wrong, Madam?

Woman: I can’t open the door.

Man       : …

What is the most appropriate response to say next?

• What if I close it?

• Please, don’t bother.

• What can I do for you?

• May I help you leave the room?

• Would you like me to open it for you?

Answer explanation

The most appropriate response is 'Would you like me to open it for you?' as it directly addresses the woman's issue of being unable to open the door, offering assistance in a polite manner.

Receptionist       : Good afternoon, may I help you?

Guest                    : Can you tell me when I can get a meal in the restaurant this evening?

Receptionist       : Yes, certainly. The dinner service starts at 7 o’clock.

Guest                    : Do I need to book a table?

Receptionist       : No, that’s not really necessary

Guest                    : Thank you,

Receptionist       : You’re welcome.

From the dialogue, we know that the guest asks for …

• meal

• dinner

• reservation

• information

• room service

Answer explanation

The guest asks for information about meal times in the restaurant, specifically when dinner is served and if a reservation is needed. Thus, the correct choice is 'information'.

Man       : Excuse me, Madam. Can I help you?

Woman: Yes, please. Do you have a pack of coffee?

Man       : Yes, we do. Wait for a while. I’ll take it for you.

Woman: …

What is the most appropriate response to say next?

 

• Thank you very much.

• I can manage myself.

• No, thanks.

• It’s alright.

• Certainly.

Answer explanation

The most appropriate response is "Thank you very much." as it expresses gratitude for the man's assistance in getting the coffee, which is a polite and expected reaction in this context.