CRM Test

Choose the correct cluster: A client spent between 600 Euro to 4K Euro in multiple transection ?

• BRAND AMBASSADOR

• BRAND LOVER

• FREQUENT

• POTENTIAL

Choose the correct cluster: A client spent between 4K Euro to 10K Euro ?

• BRAND LOVER

• BRAND AMBASSADOR

• FREQUENT

• POTENTIAL

Choose the correct Answer: A client spent between 4K Euro to 10K Euro Called BRAND AMBASSADOR ?

• Right

• Wrong

"Choose the right Answer"

what we call the: Data Collection and Data Analysis to build Clients’ engagement

• CRM

• CLIENTELING

"Choose the right Answer"

what we call the: CRM extension that builds up and enriches the relationship with the Client

• CRM

• CLIENTELING

How many CLUSTER do we have ?

• 4

• 6

• 5

• 3

Based on What the system set Who can contact the Client??

• Anyone from the Team

• the last Client advisor who serve the client

• the Client advisor who Sells the client the most amount

• the Client advisor who Sells the client the most QTY

Where do we store the collected data ?

• Armani Customer Engine

• Sales force

• ACE

The Client is Reachable whenever we collect his name and number only ?

• Right

• Wrong

Clients must select CONSENT in order to be reachable ?

• Right

• Wrong