Session 3 Pre-test

What is the primary difference between listening and hearing?

• Listening requires effort, while hearing is passive.

• Listening is voluntary, and hearing is involuntary.

• Listening involves multitasking, while hearing does not.

• Hearing is always more important than listening.

What does "active listening" mean?

• Nodding constantly while someone speaks

• Listening with the intent to understand, not just respond

• Interrupting to clarify your point of view

• Repeating everything the speaker says

Which of the following is a common barrier to effective listening?

• Asking questions

• Maintaining eye contact

• Preconceived notions

• Taking notes

Why is paraphrasing helpful in active listening?

• It helps the speaker feel validated.

• It makes the conversation longer.

• It allows the listener to change the topic.

• It avoids repeating what the speaker has said.

Which of the following is an example of poor listening behavior?

• Asking clarifying questions

• Checking your phone during a conversation

• Maintaining eye contact

• Reflecting on what the speaker has said

How can body language improve listening?

• By avoiding distractions

• By providing verbal feedback

• By showing engagement through nodding, eye contact, etc.

• By helping you multitask

What is the main reason to ask clarifying questions?

• To make the conversation longer.

• To ensure you understand the message correctly

• To appear more knowledgeable.

• To distract the speaker

Which of these habits best supports active listening?

• Formulating your response while the speaker is talking

• Interrupting when you disagree

• Summarizing what the speaker said

• Looking around the room while listening

What is a good way to avoid distractions while listening?

• Practice multitasking

• Stay present and focus on the speaker

• Keep checking your phone to stay updated

• Think about unrelated topics to pass the time

What can prevent you from being an effective listener?

• Asking thoughtful questions

• Active body language

• Having preconceived notions about the topic

• Focusing fully on the speaker