Which of the following is the most common method for removing RAM from a motherboard?

Move the tabs holding the RAM out of the way; then pull straight up to remove the RAM.

Remove the screw from the one side; then pull straight up to remove the RAM.

Pull the RAM module up from one corner and then twist to release the other corner.

Tip the RAM module at a 45-degree angle while pulling on it.

An employee calls to complain that their computer is behaving erratically. Some days, it functions correctly, and other days, it crashes frequently. Sometimes, the system won't boot at all. You open the system case and notice the following: Two of the mounting screws are missing from the system hard disk drive. The system uses memory modules from several different manufacturers with mismatched capacities. Several capacitors on the motherboard are bulging and have a brown liquid oozing. The chassis fan on the front of the case is oriented to blow air into the system. What should you do?

Replace the motherboard due to bulging capacitors.

Replace the hard drive with a larger one.

Upgrade the RAM to match capacities.

Reinstall the operating system to fix crashes.

There are critical times when memory problems often manifest themselves. Match each critical time with the corresponding cause of the memory problems.

Hardware installation or removal

You want to configure your computer so that a password is required before the operating system will load. What should you do?

Configure a user password in the BIOS/UEFI.

Configure chassis instruction detection.

Require complex passwords in the Local Security Policy.

Configure an administrator password in the BIOS/UEFI.

You have just upgraded the memory in one of your network servers by adding two 4-GB ECC memory cards. Before purchasing the new memory, you made sure that the modules fit in the memory slots (packaging) and the speed (memory frequency) was supported by the memory controller. What did you forget to check that would significantly impact the memory checking of your new ECC memory cards?

Whether or not the existing memory modules support ECC.

Whether or not the new memory modules are buffered.

Whether or not the existing memory modules support parity RAM.

Whether or not the new memory modules are single- or double-sided.

You have just finished replacing the motherboard in your friend's computer with the same type of motherboard that the computer had originally. You tested the motherboard by powering it on and by verifying that the operating system started and that the applications work. Now Ethan is complaining that his computer no longer recognizes his external hard drive, which he had connected to the previous motherboard. Which of the following is MOST likely causing the external hard drive not to function?

The USB front panel connector was not properly connected.

The computer's power supply was not connected properly.

The replacement motherboard does not support external hard drives.

After installing a new RAM module, you boot your 64-bit system, but the display remains blank. What is the MOST likely cause of this issue?

You installed a non-parity RAM on an ECC system.

The POST failed to recognize the new memory.

You installed a 32-bit memory module.

The Registry is configured to write to faulty sections of RAM.

Which of the following are critical times when memory problems manifest themselves? (Select two.)

On the first boot of a new computer

After you remove or install hardware

After cleaning the dust from inside your computer

After you reconfigure the BIOS/UEFI

After installing new drivers on your computer

You are attempting to boot a new system. The boot fails, and the system sounds a beep code. Which of the following describes the MOST likely cause of this error?

Either no memory is installed or the memory was not detected.

The POST failed to recognize all of the memory.

The new memory is not compatible and was not installed and configured properly.

Either a card/memory module is not seated properly or the system includes unsupported memory.

You have connected our laptop to a large TV for a presentation, but the second screen (the TV) only shows a copy of your desktop wallpaper and nothing else. What can you do to quickly enable projecting your display to the TV?

Press the Windows key + P twice

Press the Win + Ctrl + Shift + B

Which of the following BEST describes the purpose of the north bridge chipset?

The chip that controls the PCI bus.

The chip that controls the audio.

The chip that controls the system BIOS.

The chip that controls all of the USB ports.

You are trying to push a memory module into a memory slot, but it is not seating properly. What is the MOST likely issue?

You are trying to install the memory module backwards in the memory slot.

You need to push down the slot tabs and move them back.

You need to clear debris from the memory slot.

You are trying to install a single-sided memory module in a double-sided slot.

Which of the following functions are performed by the Trusted Platform Module (TPM)?

Creates a hash based on installed system components.

Generates authentication credentials.

Encrypts data on the hard disk drive.

Which of the following situations is MOST likely to justify an investment in a Cat 6a cable instead of a Cat 6 cable?

The work area has a lot of electromagnetic interference (EMI).

The cable needs to be run though a raised floor.

Users will be doing a lot of high-resolution printing.

Users will be streaming a lot of video.

Susan works in the research and development department. She recently purchased a large high-speed external drive and has attached the drive to her computer using a USB cable. Her drive requires a minimum data transfer speed of 5 Gbps and needs to have access to 600 mA/15 volts of USB power to function properly. Although the correct drivers are installed, when she plugs her drive into her workstation, the drive is not working. To troubleshoot the problem, she has connected her drive to her coworker's computer, where the drive functions properly. No additional cables are required for this drive. Which of the following is the MOST likely reason that Susan's external hard drive is not working?

Susan has connected her drive to a USB 2.0 port, which does not have the required data transfer speed.

Susan has connected her drive to a USB 3.2 port, but the drive is only made to work with a 2.0 port.

Susan has connected her drive using a Type-C cable, which does not have enough power for her drive.

Susan has connected her drive to a USB 3.2 port, which does not support the minimum data transfer speed required.

After installing two memory modules, you power on the system to check for errors. You find that the BIOS program recognizes only one of the memory modules. Which of the following is BEST to try first when troubleshooting this issue?

Make sure that both modules are seated properly in their slots.

Return both modules for a replacement.

Change the memory timings in the BIOS to a slower (higher) setting.

Reboot the computer and run memory diagnostic tests.

Scan for new devices in Device Manager and enable any disabled memory modules.

You are in a carpeted office lighted by fluorescent bulbs. You are preparing to add memory modules to a user's computer. The user has already unpacked the memory modules and stacked them on top of an old, unused CRT monitor. What is the greatest threat to these memory modules in this environment?

Electromagnetic interference (EMI) from the fluorescent lights.

The magnetic field around the CRT monitor.

High-voltage discharge from the CRT monitor.

When do you need to upgrade the system BIOS?

Whenever a BIOS update provides functionality that is not currently supported, but is required by the operating system or hardware.

Whenever you add a new peripheral device, such as a keyboard, mouse, or printer.

Whenever the BIOS settings need to be modified.

Whenever you install a new hard disk drive.

You decided to upgrade your PC with a faster processor. To do this, you ordered a new motherboard over the internet that supports the processor that you want to use. When the motherboard arrives, you discover that the motherboard uses the Micro-ATX form factor. Your current case is an ATX mid-tower with a standard ATX motherboard inside.Which steps must you take for the Micro-ATX motherboard to work in the ATX case?

No additional steps are necessary. You can install the Micro-ATX motherboard in the ATX case.

Drill new holes in the Micro-ATX motherboard to match the mounting hole pattern in the ATX case.

Return the motherboard and replace it with an ATX form factor motherboard, as the Micro-ATX motherboard does not fit without modifying the case.

Drill new holes in the ATX case to match the mounting hole pattern in the Micro-ATX motherboard.

What is the role of the CMOS in a modern computer?

Saves information about system devices.

Coordinates the use of system hardware with the operating system.

Loads the operating system into memory.

Tests hardware during system startup.

When playing videos games or watching movies on your workstation, Windows often freezes and requires that you reboot the system in order to continue. What is the BEST solution to resolve your display issues?

Check the video card connectors.

When you turn on your workstation, you immediately hear a grinding or clicking noise coming from inside the computer case. Which of the following are the MOST likely causes of this noise?

wire hanging over a fan with the blades tapping on it

You are in the process of configuring a new computer. The motherboard has four memory slots and supports dual-channel memory. You install two memory modules. When you boot the computer, the BIOS recognizes both modules, but the memory is not configured to run in dual-channel mode. What should you do to resolve the issue?

Move the modules to the correct motherboard slots.

Change the CAS latency to a higher setting.

Replace the memory with dual-channel capable memory.

Add continuity modules to unused memory slots.

Match each internal hard drive connector type to the correct description.

A common type of connector used to power internal computer components.

Usually found only in high-end servers, mainframe computers, and RAID storage devices.

Frequently used in modern computers to connect hard drives to the motherboard.

An older technology where the cable connects to the motherboard and two devices.

A point-to-point interface typically found in enterprise-level storage systems, like RAID and tape drives.

Quiz: Test Out - Sections 3.1 - 3.8

Authored by Cara Sawyer

Other

12th Grade

Used 3+ times

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

While running a graphics editing program on your Windows workstation, a screen suddenly pops up with an error message warning. You note the error message, but the only way to continue working is to reboot your system. What is this type of error screen called?

HVAC

POST

BSoD

SPoD

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Which of the following are the MOST likely signs that your computer might need more memory? (Select two.)

Your hard drive light on the system case is on for long periods of time.

You receive an exception error when running a software program.

You system boots, but the display remains blank.

Your hard drive is constantly operating as you work.

Your system boots, but the memory count is incorrect.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You have an older computer that has four DDR2 memory slots. Currently, there are two 512-MB memory modules installed. You check the motherboard documentation and find that the system has a 4-GB memory limitation. You want to add more memory to this system. What is the maximum total amount of usable RAM you can have in this system by adding new memory modules (and without replacing the existing memory modules)?

2 GB

3.5 GB

4.5 GB

3 GB

4 GB

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following statements is true regarding single- and double-sided memory?

Double-sided RAM always has modules on both sides of the circuit board.

Single-sided RAM can be organized into two banks.

Single-sided memory uses half the number of memory modules as double-sided memory of the same capacity.

Double-sided RAM allows the computer to access all of the memory.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

You work as the IT administrator for a small corporate network. One of the company employees needs to add an additional PCI card to the motherboard. When you open the computer, you see that the card that you purchased does not fit due to the card's height. Which of the following is the BEST method for using the newly purchased card?

Use a riser card to allow the new card to be installed parallel to the motherboard.

Use a FireWire card to allow the new card to be installed parallel to the motherboard.

Use a parallel card to allow the new card to be installed parallel to the motherboard.

Use an expanded case to accommodate the height of the newly purchased card.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is this external port?

HDMI

Thunderbolt

IEEE 1394

USB

VGA

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is this external port?

HDMI

Thunderbolt

IEEE 1394

USB

VGA

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