Understanding Communication Styles and Techniques

Understanding Communication Styles and Techniques

Assessment

Interactive Video

Professional Development, Business, Life Skills

9th - 12th Grade

Practice Problem

Easy

Created by

Amelia Wright

Used 13+ times

FREE Resource

The video tutorial explains the four major communication styles: assertive, passive, passive-aggressive, and aggressive. It highlights the characteristics, benefits, and challenges of each style, providing tips for effective communication. Assertive communication is emphasized as the most effective style, promoting clarity and confidence. The tutorial also offers strategies for interacting with different communication styles to build better workplace relationships.

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT one of the four major types of communication?

Assertive

Passive

Empathetic

Aggressive

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key characteristic of assertive communication?

Manipulation

Avoidance

Hostility

Directness

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which communication style is characterized by vagueness or inaction?

Aggressive

Passive-Aggressive

Assertive

Passive

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common sign of a passive communicator?

Using sarcasm

Direct and honest

Loud and demanding

Quiet and not looking for attention

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How should you communicate with someone who is passive?

Engage them in group settings

Push them to respond quickly

Have conversations in private

Criticize their opinions

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key characteristic of passive-aggressive communication?

Directness

Respectfulness

Honesty

Resentment

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which behavior is typical of a passive-aggressive communicator?

Building collaborative relationships

Listening actively

Using sarcasm

Openly expressing feelings

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