SC PERFORMANCE MEASURES

What does the cash-to-cash cycle time represent?

• The time taken to deliver an order

• The average length of time to convert resources into cash flows

• The percentage of orders delivered on time

• The ratio of damaged units to total units

Which KPI measures the percentage of orders delivered in full, on time, without incident, and with accurate documentation?

• Fill rate

• On-time delivery

• Perfect order rate

• Customer order cycle time

What does the fill rate represent in supply chain management?

• The percentage of orders completed with the first shipment

• The average time between order placement and delivery

• The percentage of orders delivered on or before the promised date

• The average length of time to convert resources into cash flows

Which KPI refers to the average amount of time that lapses between the date the customer places an order and the actual delivery date?

• Cash-to-cash cycle time

• Perfect order rate

• Customer order cycle time

• On-time delivery

What does on-time delivery measure?

• The percentage of orders delivered on or before the promised date

• The average length of time to convert resources into cash flows

• The percentage of orders completed with the first shipment

• The ratio of damaged units to total units

What is the benefit of having a smaller cash-to-cash cycle time?

• Increased customer satisfaction

• • Faster delivery times

  
  

• Better cash flow management

• Higher order accuracy

What does a high perfect order rate indicate about a company’s supply chain performance?

• High customer satisfaction and efficient order processing

• Long customer order cycle times

• High cash-to-cash cycle time

• Low fill rate

What does a low customer order cycle time indicate about a company’s supply chain?

• Efficient order processing and delivery

• High cash-to-cash cycle time

• High number of damaged units

• Low fill rate

Which KPI is crucial for understanding the efficiency of converting inventory into sales revenue?

• On-time delivery

• Cash-to-cash cycle time

• Perfect order rate

• Fill rate

What does a low customer order cycle time indicate about a company’s supply chain?

• Efficient order processing and delivery

• High cash-to-cash cycle time

• High number of damaged units

• Low fill rate