EOP: Service Letter Confirmation Quiz

Read the Model Letter: Confirming a Service. Then, answer the question below.

What is the purpose of the letter?

• To inquire about the availability of conference rooms

• To confirm the details of a conference reservation

• To request information about conference costs

• To cancel a scheduled meeting

Read the Model Letter: Confirming a Service. Then, answer the question below.

Who is the recipient of the letter?

• Jan Turner

• Mr. Curt Marks

• Cell First, Inc.

• Arrowhead East Conference Center

Read the Model Letter: Confirming a Service. Then, answer the question below.

What dates are the conference facilities reserved for?

• March 10 and 11

• February 15 and 16

• March 15 and 16

• April 5 and 6

Read the Model Letter: Confirming a Service. Then, answer the question below.

How many rooms will be reserved for the meeting?

• Two large rooms

• One large room and three smaller rooms

• Four large rooms

• Three small rooms and one medium room

Read the Model Letter: Confirming a Service. Then, answer the question below.

What equipment will be provided in the large room?

• Microphone and projector screen

• Computer projection system and a computer

• Microphone, speakers, and a computer projection system

• Monitors and VCRs

Read the Model Letter: Confirming a Service. Then, answer the question below.

What additional information is needed about the computer?

• The computer's manufacturer and size

• The model and operating system of the computer

• The serial number and purchase date

• The screen size and type of processor

Read the Model Letter: Confirming a Service. Then, answer the question below.

How many tables will be provided in each break-out room?

• Two tables

• Three tables

• Five tables

• Six tables

Read the Model Letter: Confirming a Service. Then, answer the question below.

What specific request needs to be submitted one week before the conference?

• The microphone type

• The lunch menu selections

• The table sizes

• The cost estimate approval

Read the Model Letter: Confirming a Service. Then, answer the question below.

When will the cost estimate be finalized?

• After the conference takes place

• After deciding on the lunch and required equipment

• After faxing the menu choices

• After the projected costs are reviewed

Read the Model Letter: Confirming a Service. Then, answer the question below.

What is the writer looking forward to?

• Sending the invoice for the conference

• Providing a detailed agenda for the meeting

• Showing the facility to the recipient during their visit

• Receiving the final payment