Which of the following is the term for a device that is plugged into a computer or connected wirelessly?

• A plug-in

• A flash drive

• A peripheral

• An attachment

Which type of connector is commonly used for keyboards and mice?

• XLR

• TRS

• RCA

• USB

A customer brings you a computer to be repaired. He said that the sound card stopped working because no audio is produced. Which troubleshooting step should you take first? (Select two.)

• Download and install the latest sound card drivers.

• Verify that no IRQ or I/O port address conflicts exist between the card and other devices in the system.

• Verify the volume isn't muted.

• Replace the sound card with known-good spare.

• Verify the speakers are plugged into the correct jack and are powered on.

You are troubleshooting a Chromebook computer. Nothing appears on the display when the Chromebook is powered on. Which of the following is the BEST step to try first?

• Plug in an external monitor

• Replace the motherboard

• Calibrate the battery

• Replace the video card

What type of connector does a mouse or keyboard use?

• USB A

• RJ-45

• Mini-DIN

• USB B

Which kind of connector is pictured here?

• RJ-45

• USB

• NEMA 5-15R

• LC/SC

You are trying to connect a new USB device to your computer. The device does not work. Which of the following troubleshooting steps is BEST to try first?

• Instal a new USB controller card.

• Replace the USB device.

• Make sure the USB device is plugged in properly.

• Try a different USB cable.

You just connected a new USB device to your computer. You install the software to run the device. After installation, the system your computer crashes. Which of the steps would MOST likely resolve the issue?

• Run the Add Legacy Hardware wizard and manually configure the device.

• Replace the device itself.

• Remove and then reinstall the device.

• Download and install the latest driver from the manufacturer's website.

Jeff has been asked to replace a monitor on a workstation. Which of the following device interfaces could he use to connect the new monitor?

• SSID

• UPS

• DVI

• USB

What does VGA stand for?